Hopkinsville Community College – Kentucky Community and Technical College System
Financial Aid Advisor I – Position 10015915
Open Date: 06/20/25 – Close Date: 06/30/25
KCTCS is committed to achieving excellence through cultural diversity. We actively encourage applications and/or nominations of persons of color, women, veterans, persons with disabilities and other individuals.
KCTCS is an equal opportunity employer and educational institution.
POSITION DESCRIPTION
The primary purpose of the Financial Aid Advisor I is to provide administrative clerical support to financial aid department at multiple campus locations of Hopkinsville Community College.
MAJOR RESPONSIBILITIES/DUTIES
• Assist students, potential students, and parents with completing the FAFSA; answer questions; receive verification documents and citizenship documents; Financial Aid phone management (receiving and making calls); assist in managing the financial aid generic email account; complete information needed for student support services; send and respond to Signal Vine messages; and serve as Blackboard Lead for Financial Aid. Assist other areas when necessary.
• Maintain and assist with scanning of student provided documents into OnBase.
• Run queries for aid not disbursed, mark complete with errors, SSN mismatch, Citizenship, etc. Work suspense file and load suspended ISIR’s. Assist with SAP process and scholarships.
• Serve as HCC Academic scholarship lead by collecting data, awarding scholarships in Blackbaud, following up with students, and re-allocating unused funds.
• Other duties as assigned by the Director of Financial Aid.
MINIMUM REQUIREMENTS
• Bachelor degree and one year related work experience, or equivalent.
• Excellent customer service skills, soft-skills and communication skills.
• In good standing with the Department of Education.
• Attention to detail and use of computer / technology.
• Ability to multi-task in an open office environment.
• Demonstrated ability to handle detailed work.
• Flexible work locations, schedules and hours.
KY law requires state and national pre-employment background checks as a condition of employment.
Initial review of applicants will begin July 1, 2025.
Applicants will be notified if selected for an interview.
For questions regarding the above position, contact us by emailing hp-hr@kctcs.edu
HOW TO APPLY
https://careers.kctcs.edu/jobs/cbeef987-9ba9-4c4f-a218-3a4f7d63f008
